THE VAULT STOCK PRIVACY POLICY
## Introduction
The Vault Stock ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thevaultstock.com and use our services, including our stock imagery memberships and AI brand shoot services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
## Information We Collect
### Information You Provide to Us
• *Account Information:* Name, email address, password, and payment information when you create an account or purchase a membership
• *Lead Form Information:* Responses to questions submitted through TikTok lead forms or other lead generation channels
• *Communication Data:* Information you provide when contacting us for support, submitting content, joining our affiliate program, or requesting services
• *Business Information:* Business name, address, and other details if you request a tax invoice or commercial license
### Information Collected Automatically
• *Usage Data:* Pages viewed, time spent on our site, download history, and interaction with our content
• *Device Information:* IP address, browser type, operating system, and device identifiers
• *Cookies and Tracking Technologies:* We use cookies and similar technologies to enhance your experience and analyze site usage
## How We Use Your Information
We use your information to:
• Provide, maintain, and improve our services
• Process your membership payments and manage your account
• Deliver content you download (stock images, videos, templates, AI-generated content)
• Communicate with you about your account, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Process AI brand shoot requests and deliver custom visuals
• Manage our affiliate program and process payments
• Prevent fraud and ensure security
• Comply with legal obligations
• Analyze usage patterns to improve our platform
## How We Share Your Information
We do not sell your personal information. We may share your information with:
• *Service Providers:* Payment processors, hosting providers, email service providers, and AI technology partners who help us operate our business
• *Photographers and Artists:* When submitting content or collaborating with our network
• *Affiliate Partners:* If you participate in our affiliate program, we share necessary information to track referrals and process payments
• *Legal Requirements:* When required by law or to protect our rights, safety, or property
• *Business Transfers:* In connection with a merger, acquisition, or sale of assets
## Your Rights and Choices
You have the right to:
• *Access and Update:* View and update your account information through your account settings
• *Cancel Membership:* Cancel your membership at any time without penalty
• *Email Preferences:* Unsubscribe from marketing emails using the link in our communications
• *Delete Account:* Request deletion of your account by contacting us
• *Data Portability:* Request a copy of your personal information
*Australian Privacy Rights:* If you are in Australia, you have rights under the Privacy Act 1988 (Cth), including the right to access and correct your personal information.
*International Users:* If you are outside Australia, you may have additional rights under applicable data protection laws.
## Content Usage and Restrictions
When you download content from The Vault Stock:
• Content is licensed for your personal or business use according to your membership tier
• You may not share, sell, or redistribute downloaded content to third parties
• Commercial use requires a commercial license
• Our imagery cannot be used to create prints for sale
• Content created using our assets while your membership is active may continue to be used after cancellation
## Data Security
We implement reasonable security measures to protect your information, including:
• Secure encryption for payment processing
• Password-protected accounts
• Regular security audits
• Restricted access to personal information
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
## Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
## Third-Party Links
Our website may contain links to third-party websites (such as Canva, TikTok, or payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
## Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
## AI-Generated Content
Our AI brand shoot services may process images and information you provide to generate custom visuals. We use this information solely to fulfill your order and do not retain or use your product images or brand information beyond service delivery unless you provide explicit consent.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
## Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
*Email:* info@thevaultstock.com
*Website:* thevaultstock.com
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Your privacy matters to us. We're committed to transparency and protecting your information while delivering the creative content and services you need.